Healthcare Reform and the Value of Communication
May 23, 2013
By Don Yurick, Regional Sales Director, Pacific Northwest
In the employee benefits world, 2014 is pretty significant. For the last three years, 2014 has served as a stark reminder of the legal requirements for employers that will come with the Patient Protection and Affordable Care Act PPACA.
Blog Series: The Pitfalls of Voluntary Benefits – Employee Communication and Engagement Needs
May 15, 2013
By Dan Johnson, Vice President, Sales and Marketing
When navigating the path to worksite voluntary benefits success as a broker there are three main roads you need to be aware of to choose wisely for you and your clients.
- Choosing the right enrollment partner
- Choosing the right benefits technology platform for core benefit enrollments
- Finalizing the right approach or solution for you and your clients’ employee communication and engagement needs
Today’s discussion revolves around the right approach or solution for your clients’ employee communications and engagement needs. Many in our industry believe that core benefit enrollments are the only real driver for employee access and the go-to solution for employers. I agree that this is a great solution, but it’s not the only solution.
Who is going to service exchanges?
May 9, 2013
In our changing insurance market, health insurance exchanges are moving to the forefront of industry conversation. Exchanges, both private and public, will compete with different technologies and approaches to management. But, more than any of the unique features provided by the exchanges, customer service will play a crucial role in any exchange’s success. While different technology platforms and user interfaces will be important, communication and customer service needed to back up the exchanges will remain an important part of meeting employee needs.















