Contact Trustmark
If you choose to communicate with us by email, you should be aware that the security of incoming Internet email is not secure. We strongly encourage you to use encrypted email when sending sensitive and/or confidential information. By sending sensitive or confidential email messages that are not encrypted, you accept the risks of such lack of security and possible lack of confidentiality. If you elect to communicate from your workplace computer, you also should be aware that your employer and its agents have access to email communications between you and us.
At Your Service
We have a reputation to live up to: We're the voluntary benefits carrier that is most responsive to customer needs. To ensure we continue to deliver on that rep, we publish a quarterly Service Report Card for both producers and employers.
This way you can check up on us to make sure we’re making the grade.
Producer service report card
Goals include case setup, proprietary enrollment system, application processing, policy issuance, premium processing, customer service calls, policy changes, licensing & commissions and claim processing.
Employer service report card
Goals include case setup, application processing, policy issuance, premium processing, customer service calls, policy changes and claim processing.
Want to find out more?
Ask your broker to contact your local Trustmark representative.
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