If you choose to communicate with us by email, you should be aware that the security of incoming Internet email is not secure. We strongly encourage you to use encrypted email when sending sensitive and/or confidential information. By sending sensitive or confidential email messages that are not encrypted, you accept the risks of such lack of security and possible lack of confidentiality. If you elect to communicate from your workplace computer, you also should be aware that your employer and its agents have access to email communications between you and us.
We are Trustmark. And we're not your typical voluntary benefits company.
We have been partnering with enrollment firms and employee benefits brokers and consultants for nearly a century. Together, we provide your clients with voluntary benefits, engagement communications and wellness solutions. We also leverage one-on-one communications during core and off-cycle enrollments to help your customers achieve financial and physical well-being.
Now how many voluntary benefits companies can say that?
Why one-on-one engagement?
We understand the value of face-to-face communication. Interacting with each employee on a personal level means we have a chance to truly engage with them.
To talk with them about what’s important to your clients – whether that be total compensation, a dependent audit or participation in the employer’s wellness program in addition to sharing our voluntary benefits products.
By taking the time to speak directly to each employee, you can help your clients accomplish their communication goals without breaking the bank – and together, we can make a lasting impact on the lives of each employee.
Cost Savings & Insurance Calculators
This is an easy way for your clients to help their employees better understand how much voluntary benefits employee insurance coverage they may need.
We make voluntary benefits enrollment easy by offering several different benefit administration systems tailored to fit your clients' insurance needs.
Administration & Billing
Your clients have enough on their plate without adding a complicated billing process to the mix. That's why we make it easy with an industry-leading consolidated billing process flexible enough to handle the unique requirements of payroll-deducted products.
Broker Benefits Support
Learn more about how you can partner with us to leverage one-on-one communications, and provide your clients with voluntary benefits insurance and wellness solutions that help their financial and physical well-being.
Blog Series: The Pitfalls of Voluntary Benefits – Employee Communication and Engagement Needs
May 15, 2013
By Dan Johnson, Vice President, Sales and Marketing
When navigating the path to worksite voluntary benefits success as a broker there are three main roads you need to be aware of to choose wisely for you and your clients.
- Choosing the right enrollment partner
- Choosing the right benefits technology platform for core benefit enrollments
- Finalizing the right approach or solution for you and your clients’ employee communication and engagement needs
Today’s discussion revolves around the right approach or solution for your clients’ employee communications and engagement needs. Many in our industry believe that core benefit enrollments are the only real driver for employee access and the go-to solution for employers. I agree that this is a great solution, but it’s not the only solution.
Who is going to service exchanges?
May 9, 2013
In our changing insurance market, health insurance exchanges are moving to the forefront of industry conversation. Exchanges, both private and public, will compete with different technologies and approaches to management. But, more than any of the unique features provided by the exchanges, customer service will play a crucial role in any exchange’s success. While different technology platforms and user interfaces will be important, communication and customer service needed to back up the exchanges will remain an important part of meeting employee needs.